Return Policy

At TheScrapX, we are committed to providing a seamless and transparent process for selling your scrap vehicles. Please review our return policy below for details on our terms and conditions regarding returns.

No Return Option:

Please note that all transactions involving the sale of scrap vehicles to TheScrapX are final. Once you have completed the sale of your vehicle and received payment, there is no option for returns or exchanges. We encourage all sellers to carefully review their vehicle details and ensure accuracy before finalizing the sale.

Accurate Vehicle Description:

As a seller, it is your responsibility to provide accurate and detailed information about the vehicle you are selling. This includes but is not limited to the make, model, year, condition, and any relevant documentation. Providing thorough and precise details will help ensure a smooth transaction process and avoid any discrepancies.

Inspection and Evaluation:

Upon receiving your vehicle details, our team will conduct a thorough inspection and evaluation to assess its condition and determine its value. It is important to note that the final offer price may be adjusted based on the actual condition of the vehicle as determined during the inspection process.

Customer Satisfaction:

While we do not offer returns or exchanges for scrap vehicles sold to TheScrapX, customer satisfaction is of utmost importance to us. If you have any concerns or issues with the transaction process or the services provided, please don’t hesitate to contact our customer support team. We are here to assist you and address any questions or concerns you may have.

Contact Us:

If you have any further questions or require clarification regarding our return policy or any other aspect of our services, please do not hesitate to contact us. Our dedicated customer support team is available to assist you with any inquiries you may have.

Thank you for choosing TheScrapX for selling your scrap vehicles. We appreciate your trust and confidence in our services.